Karem Eldamaty

ERP System Development: Led the design and rollout of a custom ERP system integrating sales, manufacturing, purchasing, warehousing, and accounting. Features included real-time payment tracking and production stage monitoring, improving data accuracy by 90% and cutting bottlenecks by 40%.

Team Structure & Recruitment: Designed a new employee hierarchy, conducted interviews, and hired the right talent, improving team efficiency and reducing turnover by 20%.

Export Market Entry: Represented the company at the High Point Market in the USA (the world’s largest furniture exhibition). Despite initial challenges of unclear catalogs, missing fabric swatches, and non-competitive pricing, I took initiative to: - Analyze costs independently (leveraging my accounting background). - Develop a professional, competitive price list. - Create a comprehensive product catalog and neat fabric swatches for international clients. - Personally approached and negotiated with potential B2B partners, ultimately securing export orders with leading global brands.

Operational Expansion: Following export success, initiated and negotiated the move into a larger factory, expanding production capacity by 50% and supporting international demand.

Secured Prime Retail Locations: Researched and closed deals for physical stores in the busiest commercial hubs, increasing brand visibility and driving 30% more walk-in traffic.

Website Development: Built a company website from scratch, coordinating with freelancers for coding and customization, resulting in a 40% rise in online inquiries and stronger digital presence.

Product Visualization: Produced advanced 3D renders of all products with talented engineers, creating a professional online catalog that improved online conversion rates by 25%.

Legal Framework: Drafted company rules and collaborated with legal advisors to create a transparent sales agreement, reducing disputes by 35% and protecting company interests.

Marketing & Sales Growth: Developed and executed comprehensive marketing strategies, recruiting top media buyers and strategists in the country. Directed the art team on social media campaigns and contributed personally by producing professional photos and videos. These efforts led to a 40% increase in sales and a 60% boost in online engagement, significantly strengthening brand visibility.

Developed and executed monthly, bi-monthly, and weekly planning schedules for customized orders, ensuring timely production and delivery.

Implemented a system module to track expected delivery dates based on material stock and logistics cycles, improving communication between sales, customer service, and customers.

Coordinated with purchase and warehouse departments to ensure material availability and timely delivery, integrating data into the order delivery system.

Streamlined quality control processes by ensuring orders were checked, packed, and delivered to the warehouse team efficiently.

Developed a comprehensive bookkeeping spreadsheet in the absence of an ERP system, maintaining organized financial records.

Managed accounts receivables, ensuring timely collection of all outstanding balances.

Organized and scheduled all accounts payable, ensuring timely payments to vendors.

Conducted manual inventory counts at the factory, supervising inventory handling and ensuring accuracy.

Assisted customers with purchase decisions and customization processes, enhancing their buying experience.

Managed post-sale customer follow-ups via phone until product receipt, ensuring customer satisfaction.

Acted as a crucial liaison between customer service and clients, preventing communication gaps and ensuring smooth order fulfillment.

Contributed to scoring significant international orders at the High Point exhibition by understanding global retail dynamics.